Mr. Hall responded very quickly to our telephone request, and the investigation was performed by him on 12/9/17. Mr. Hall is both courteous and professional. He spent 1.5 hours exploring our dwelling, both inside, outside, and in our garage. He used professional equipment to sample air quality, detect mold, and to perform thermal scans to detect the quality of insulation in walls and ceilings. His resulting report was thorough and prompt. Included in his report were lab results, photos of problem-related areas, and heat-sensitive photos of numerous areas where insulation is either weak or completely lacking. He also detected mold in one area of our garage, which mold has penetrated our interior air heating and cooling system. We will act on Mr. Hall’s recommendations as soon as weather permits.
Mr. Hall’s charges for his investigation were very reasonable. We would recommend him without reservation to anyone seeking help and advice with respect to a suspected air quality problem.
- Alice & John Crawley
This company is the only one that has successfully solved our basement leak problems. We bought our house 11 years ago, and, we realize now, that the leak was covered up and the home inspector never caught the problem. We had one company supposedly fix the leak a couple of years ago. The technology this incompetent company used was old, so just coating the leak on the inside and outside didn't hold. Baystate, instead filled the leak with an expansive material, and additionally he fixed leaky cement tie pins. Also, Al Hall, the head of Baystate, charges less than other companies with less experience and knowledge. He also has a really friendly funny demeanor which is reassuring when dealing with awful basement mold and leaks.
From the moment that Al stepped out of his truck, he was punctual, personable, professional, and very knowledgeable. I would most definitely recommend Al and Baystate Mold Advisors to anyone who was facing a serious problem, or even just had concerns about their house. I knew after I met with Al that he not only would know what to do to fix our problem, but more importantly, that it would be fixed properly and with the highest quality.
We had a problem with smoke entering out apartment from a neighboring apartment, and Al was sympathetic to our problem and so helpful in helping us get our air tested to see what exactly was coming in. He made expert recommendations for us about how best to fix the problem so that we could bring the information to our landlord. Again, I’d recommend Al to anyone!
- Dane Gigas
I have used them twice for minor leaks and both times they were quick to respond, prompt, and efficient.
- Lorraine M.
We had an ongoing problem with a cracked, leaking foundation. Two different contractors had unsuccessfully (and expensively) attempted to fix the problem. Two other contractors gave us sky high estimates with projects that involved excavation of the foundation and French drains etc... Then I called Baystate and Al came out. He assessed the problem , had a solution that was quick and cost effective, and proceeded to fix it. Almost 3 years later and not a drop of moisture in the basement! He saved us thousands of dollars, was professional, honest and got the job done when he said he would. We could not be happier! We highly recommend Al and Baystate!
- Jen N.
Home inspection for air quality. Al was very professional, knew what and where to look for mold. He shared his knowledge helping us to understand how mold can develop and how to prevent it. He had many ideas on how to address different issues other than just mold.
Condo Association basement mold remediation.
Al is thorough, professional and a nice guy! He did a great job.
Project : Test Indoor Air Quality
Al was so personable from the get go. It was refreshing to have someone come into our home who really knew his business, and shared so many ideas that were reasonable. Now we understand the issue and can fix it going forward. He is someone I would highly recommend to family and friends.
- Jeanne S.